Terms of Service and Privacy Policy
Effective Date: October 5, 2026
Welcome to Big Oats Music, LLC ("Big Oats," "we," "our," or "us"). By using our website or services, you agree to the terms and privacy practices below.
Terms of Service
Big Oats Music offers audio engineering services, including mixing, mastering, recording, live sound, sound design, and podcast and audiobook production. We may update, pause, or discontinue any service or part of this website at any time.
Pricing, scope, and payment terms for each project are agreed on before work begins, and payment is due as agreed. Refunds are handled on a case-by-case basis at our discretion.
You keep full ownership of your music, recordings, and any other material you send us. You grant us only the limited rights needed to do the work you've asked for, such as storing, editing, and processing your files. We will only showcase finished work in our portfolio with your permission.
Please use our website and services only for lawful purposes. Don't send us material you don't have the rights to, or content that is illegal or infringes on anyone else's rights. We may decline or stop work on any project that breaks these terms.
Unless otherwise noted, the content on this website, including text, graphics, logos, and design, is owned by Big Oats Music, LLC and may not be copied or reused without our permission. Music featured in our portfolio belongs to its respective artists and rights holders.
Our website and services are provided "as is," without warranties of any kind. To the fullest extent allowed by law, Big Oats Music is not liable for any indirect or consequential damages, such as lost income or lost data, and our total liability for any claim is limited to the amount you paid us for the service involved.
These terms are governed by the laws of the State of California, and any disputes will be handled in the courts located in San Diego County, California.
We may update these terms from time to time. When we do, we'll post the new version here and update the effective date. Continuing to use our website or services after a change means you accept the updated terms.
Privacy Policy
We collect the information you choose to share with us, such as your name, email address, project details, and any audio or other files you send. We may also collect basic site data, like browser type, device, and pages visited.
Messages sent through our contact form are collected and stored by our website hosting provider, Netlify, so we can receive and reply to them.
We use your information to respond to your questions, quote and complete your projects, send project updates and invoices, and keep our website running smoothly.
We don't sell or rent your personal information. We only share it with service providers that help us run our business, such as hosting, file transfer, or payment services, when needed to deliver our services, or when required by law.
We take reasonable steps to keep your information and files secure, but no method of online storage or transmission is completely secure.
You can ask us to access, correct, or delete the personal information we have about you at any time by emailing us at the address below.
Our website may use basic cookies or similar technologies, which you can limit or block in your browser settings. Our site also links to third-party services such as Spotify, Instagram, and Discord, which have their own privacy policies. We aren't responsible for their content or practices.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.
If you have questions about these Terms or how we handle your information, you may contact us at: